Rent arrears tracker

Review outstanding rent by tenant and age

The arrears workspace summarizes outstanding rent and groups balances by age. It also consolidates outstanding amounts by tenant and lists the related units.

RentPayor dashboard with rent follow-up

The rent-record problem

A single overdue total does not show how old the debt is

The age of an unpaid balance affects the landlord's next action. RentPayor separates current balances from older arrears while preserving the invoices behind each amount.

What RentPayor does

Aged arrears

Understand how long unpaid invoice balances have remained outstanding.

Tenant balances

Combine a tenant's outstanding invoice amounts into one visible balance.

Unit context

See which rented units are connected to the tenant's arrears.

Search

Search arrears using tenant, unit, invoice, or amount details.

How it works

A record-first workflow

1

Open the financial workspace

View the total outstanding rent as of the current reporting date.

2

Review aging buckets

Compare current, 1–30, 31–60, 61–90, and 90+ day outstanding amounts.

3

Find the affected tenant

Search arrears and review the combined balance and units associated with each tenant.

Frequently asked questions

About this RentPayor feature

Does the arrears total include settled invoices?+

No. The workspace is based on open invoice balances that still have an outstanding amount.

Can I see arrears older than 90 days?+

Yes. Balances older than 90 days are grouped in a 90+ day bucket.

Does RentPayor contact tenants about arrears?+

No tenant reminder or collection claim is made on this page. RentPayor tracks the records so the landlord can decide how to follow up.

Collect rent and keep the resulting record accurate

Use the integrated M-Pesa flow for eligible KES invoices, or record payments received through another method manually. RentPayor keeps balances, history, credits, and receipts connected to the invoice.