RentPayor
Privacy Policy
Effective date: July 30, 2026
This policy explains how RentPayor handles information when landlords use the mobile application, website, support channels, and related services.
Information you provide
RentPayor may store account details such as your name, phone number, email address, and authentication identifiers. The app also stores rental records you create, including properties, units, tenants, leases, invoices, operational expenses, and notes.
Landlord-recorded payment information
When you record a payment, RentPayor stores the amount, currency, transaction date, optional payer name, optional payment reference, optional notes, invoice allocation, carried-forward credit, and generated receipt details. RentPayor does not receive, transfer, or settle the rent itself.
Subscription information
Apple, Google, RevenueCat, or another configured app-store billing provider may process subscription purchases. RentPayor receives subscription status and product identifiers needed to apply the correct account allowance. We do not receive complete card or bank-account details from app-store purchases.
How we use information
We use information to authenticate accounts, provide the landlord workspace, generate invoices, calculate balances and arrears, maintain payment history and receipts, apply plan limits, respond to support requests, prevent abuse, and improve reliability.
Service providers
We may use infrastructure, database, authentication, app-store billing, and customer-support providers to operate RentPayor. They process information only for the services they provide to us and under their own security and privacy obligations.
Sharing and sale of personal information
We do not sell personal information. We may disclose information when required by law, to protect users or the service, to investigate abuse, or to service providers necessary to operate RentPayor.
Data retention
We retain information while your account is active and as reasonably needed to provide the service, maintain business and financial records, resolve disputes, prevent fraud, enforce agreements, and meet legal obligations. Retention periods can vary by record type and applicable law.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security.
Your choices
You may update available account information, manage subscriptions through the relevant app store, stop using the service, or submit an account or data deletion request through the RentPayor deletion page.
Children's privacy
RentPayor is intended for landlords and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13.
Policy updates
We may update this policy as RentPayor changes or legal requirements develop. The effective date on this page will be revised when material updates are published.
Contact
Privacy questions can be sent to mbakajoe26@gmail.com or through the support page.